FibreNest customers, save on your home or business phone bill with Vonage for Home.
Vonage for Home key benefits:
- Unlimited* plans available for UK and international calling.
- Never miss a call using your plan on our mobile apps.
- Keep your current phone number, or select a new number.
- Setup is simple, quick, and easy.
Don't need unlimited calling? Check out our 1000-minute plans here.
1000-Minute Plans
Talk UK 1000
1000 minutes for calls to UK landlines
/month inc VAT
One year contract required.
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1000 minutes of calls to UK landlines1, then 3p/min thereafter with a call setup fee of 19p2
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Calling to UK Mobile at 10p/min with a call setup fee of 19p2
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International calls charged according to rate card
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20 standard features
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03 non-geographic number or port your existing number
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£5.00 Delivery charge
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£10.00 Activation charge
Premium Mobile 1000
1000 minutes for calls to UK landlines and mobiles
/month inc VAT
One year contract required.
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1000 minutes of calls to UK landlines1, then 3p/min thereafter with a call setup fee of 19p2
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1000 minutes of calls to UK mobiles1, then 10p/min thereafter with a call setup fee of 19p2
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International calls charged according to rate card
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20 standard features
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Choice of UK area code & number or port your existing number
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£5.00 delivery charge
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Free activation
All prices include VAT unless otherwise stated.
Unlimited and inclusive calling applies to UK landline numbers starting with 01, 02, and 03, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) and international geographic landline numbers and mobiles where specified. A call set up fee (CSF) may apply to calls outside your call plan. Calls outside your call plan are billed per minute, part minutes are billed as whole minutes and are rounded to the nearest whole penny. Calls to service numbers are charged at the advertised service charge plus an access charge. Details of access charges and CSF can be found on our rates page or by calling our call centre on 0207 993 9000. Any minutes used on mobile, tablet or desktop applications (including Extensions) form part of your call plan and will count towards your total usage. Early termination charges and disconnection fees may apply. Broadband required. View our full terms of service here. You can also view our cookies policy here.
A Call Set-Up Fee (CSF) of 19p/inc VAT per call applies to calls not included in your plan.
Switch to Vonage and Keep Existing Phone Number
If you've had your phone number for a long time, you may be keen to keep the same number when you join Vonage. Fortunately, Vonage can arrange the transfer of the majority of existing UK landline phone numbers and manage the process for you.
How does the number transfer process work?
When you sign up for a Vonage service you will be asked if you want to keep your existing number. You will then be asked for some information about your current service. This information will be used by Vonage to match your details with your current service provider. Your current service provider will contact you to advise whether there are any switching implications e.g. early terminations fees. When you proceed with the Vonage order the process of transferring your number will be initiated
How long does the number transfer take?
The process takes around 5 business days but occasionally it will take a lot longer - it is important that all the required information is provided speedily and accurately to avoid any delays. In the interim, you will effectively have two phone numbers to use, your original landline number and your new, temporary Vonage number.
When I get my Vonage number, should I cancel my old phone service?
No. Your original phone service needs to be active for the number transfer to take place, and if it is cancelled, you will lose your original number. Vonage will manage the transfer process via ‘One Touch Switch’ and your existing service will be disconnected automatically. Visit Ofcom.org for more information.