FAQs

FAQs

Q. Do I need broadband to use Vonage?

A. Yes. To use Vonage you'll need a broadband connection, a home phone, and a Vonage Box™ which we'll send to you when you sign up.

Q. Can I keep my current phone number?

A. Most phone numbers can be transferred to Vonage. Click here for more information.

Q. Can I choose an area code and phone number?

A. Simply select the Vonage Premium plan and choose your area code and number in the checkout process.

Q. How long does it take to install Vonage?

A. We deliver your Vonage Box™ to you within 48 hours of you signing up. Then you simply plug in to your existing broadband and your standard home phone and you're able to make calls straight away.

Q. Does Vonage charge "line rental" fees?

A. Unlike many landline phone providers, with Vonage you only pay for your call plan and any calls made outside the plan. There are no Vonage charges for line rental.

Q. Can I take my phone number with me when I move?

A. Vonage moves with you. Just plug in your Vonage Box™ the same way, wherever you are. Your number stays the same and you'll carry on making calls with your plan.

Order Vonage

Order Vonage

All Vonage for Home orders must be completed online. See all plans

Great Value Plans for UK and International Calls

However you use your phone at home, Vonage is the perfect service

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk UK

Unlimited* calls to UK landlines

£10.25/month inc VAT
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Premium

Unlimited* calls to UK landlines
Unlimited* calls to 5 countries

£13.25/month inc VAT
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Add World Option

UNLIMITED* calls to more than 60 countries
Available on all plans

+ £4.50/month inc VAT

Add Unlimited UK Mobiles Option

UNLIMITED* calls to UK mobiles
Only available with Premium plans

+ £2.75/month inc VAT

Looking for Unlimited calls to India?

See below.

  • Calling to UK Landlines
  • Calling to UK Mobiles
  • International Calling
  • Make & Receive Calls on Mobile App
  • 20 Standard Features Included
  • Phone Numbers
  • Delivery Charge
  • Activation Charge

Talk World India

Unlimited* calls to India
Unlimited* calls to UK landlines

£19.00/month inc VAT
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Vonage Business Cloud

A business phone system packed with clever to help your business grow.

SEE PLANS
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