UK and International Call Rates
Rates for specific plans and also see what is included in your plan.
Rates to UK numbers not included in your call plan or outside of your inclusive minutes.
A Call Set-Up Fee (CSF) of 19p per call applies to calls not included in your plan.
Day = Monday to Friday 08:00 to 17:59
Weekend = 00:01 to 23.59 Saturday and Sunday
Evening = all other times
CSF = Call Set-up Fee
All rates are charged (inc VAT)
Prices last updated: 11 January 2022
UK Rates Overview
| UK rates | Talk Plan | Premium Plan |
|---|---|---|
| Calls to 01, 02, 03 numbers | Unlimited* | Unlimited* |
| Calls to UK Mobiles | 10p/min* | 5p/min* |
| Calls to Voicemail | Included | Included |
| Calls to 1471 | Included | Included |
| Vonage to Vonage | Included | Included |
| Vonage access - Your callers use a prefix and call you at a local rate. | Included | Included |
| Customer Care - call to 0207 993 9000 | Included | Included |
084, 087 & 118 Charges
| Number | Access Charge | Service Charge |
|---|---|---|
| 084 | 9.5p/min | See key |
| 087 | 9.5p/min | See key |
| 118 | 9.5p/min | See key |
Key
Access Charge: This charge is set by Vonage at 9.5p/min (inc VAT)
Service Charge: This charge is set by the organisation or service that you are calling. This "service charge" will vary for each organisation or service and you should see the price wherever the number is advertised.
As a result of new regulations introduced by Ofcom, the telecommunications regulator, the way calls to numbers beginning 084, 087 and 118 numbers will be changing as of 1 July 2015.
This does not affect calls to 0800 and 0808 numbers, which are still free from the Vonage service.
These are rates to countries when not included in your plan. Rates are priced at pence per minute.
A Call Set-Up Fee (CSF) of 19p per call applies to calls not included in your plan.
All rates are charged (inc VAT)
Prices last updated: 11 January 2022
International Rates Overview
| Cost of calling following countries | Talk Plan to landlines | Talk Plan to mobiles | Premium Plan to landlines | Premium Plan to mobiles |
|---|---|---|---|---|
| Ireland | 2p/min | 15p/min | Unlimited* | 15p/min |
| US | 2p/min | 2p/min | Unlimited* | Unlimited* |
| Canada | 2p/min | 2p/min | Unlimited* | Unlimited* |
Use this to search for a country in your call plan to see which numbers are included.
All rates are charged (inc VAT)
Prices last updated: 11 January 2022
International Rates Overview
| Cost of calling following countries | Talk Plan to landlines | Talk Plan to mobiles | Premium Plan to landlines | Premium Plan to mobiles |
|---|---|---|---|---|
| Ireland | 2p/min | 15p/min | Unlimited* | 15p/min |
| US | 2p/min | 2p/min | Unlimited* | Unlimited* |
| Canada | 2p/min | 2p/min | Unlimited* | Unlimited* |